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The following information provides you with an overview of what happens to your personal information when you are buying products from us via the eBay platform. Personal data is all data with which you can be personally identified. We thereby meet the requirements of the European Data Protection Regulations GDPR. All terms used below are to be contextually understood as they are defined in the GDPR. The information is available under the link https://dsgvo-gesetz.de/art-4-dsgvo/

1. Name and contact information of the person in charge
The unit responsible for processing the data to process your order in our eBay Shop is:

HIWIN GmbH
Brücklesbünd 1
77654 Offenburg, Germany
Internet: http://www.hiwin.de/en
E-Mail: info@hiwin.de

Responsible unit is the natural person or legal entity making decisions alone or together with others pertaining to the purposes and means of processing of personal data (e.g., names, e-mail addresses or similar).

2. Rights of the affected person, data protection officer
Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, its origin and recipients and the purpose and legal basis of the data processing. You have the right to data portability of your data processed by us. You also have a right to the correction, blocking or deletion of this data. You can revoke your previously granted consent at any time. An informal message to us by email under info@hiwin.de is sufficient for this purpose. The legality of the data processing carried out until the time of revocation remains unaffected by the revocation. Revoking your consent can result in that we will no longer be able to carry out your order. Furthermore, you have the right to file an objection in the case of data processing that rests on the legitimate interest of our company according to Art. 6 para. 1 f GDPR and in the case of data processing for the purpose of direct advertising. In the event of violations of data protection laws, you have a right of appeal to the responsible supervisory authority. The responsible supervisory authority in data protection matters is the data protection officer of the federal state in which our company is located. A list of the data protection officers and their contact details can be found by clicking on the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

For your rights as well as for further questions regarding personal data, you can contact us at any time at the address given in the legal information and the data protection officer. We have also appointed a data protection officer for our company whom you can contact at any time with any data protection related questions you may have. You can contact him at

Christoph Boser
E-Mail: datenschutz@hiwin.de​​​​​​​
Tel: 0781 932 78 0
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3. Collection, storage and processing of your personal data
If you purchased a product via eBay, you have already been informed regarding the data protection rules of eBay when you registered. eBay thereby obtained the corresponding consent for the extent of the data collection as well as the purpose and type or processing and storage of your personal data from you. We do not collect further personal data in addition to the data that was collected by eBay. You also received information in the eBay data protection information on which personal data eBay forwards to us so that we can process the order. You have already given your consent to the forwarding of your data within the framework of the eBay data protection information. You can click on the following link to view all related information in the data protection declaration provided by eBay: https://www.ebay.de/help/policies/member-behavior-policies/datenschutzerklrung?id=4260 The following information is transmits the following information to us and is processed and stored by us: · Data from you as a customer, such as name, address, contact information, etc. · Data to process and fulfil your order including invoicing and payment processing; · Correspondence with you; · Data for processing of liability claims and complaints as well as data for the assertion of possible claims against you; The legality of data processing to process and fulfil your order as well as for other obligations that arise from the purchase contract for both parties is subject to the legal basis in accordance with Art. 6 para. 1 letter b GDPR. We are storing the above-mentioned data until the statutory storage obligation has expired and will then delete the data; unless we are required to store the data for a longer period of time due to storage and documentation obligations arising from tax and documentation laws in accordance with Article 6 para. 1 letter c GDPR. We will also store the data for a longer period of time if you have consented to this in accordance with Art. 6 para. 1 letter a GDPR. For more information on the storage of your personal data by eBay itself, go to the eBay data protection declaration at https://www.ebay.de/help/policies/member-behavior-policies/datenschutzerklrung?id=4260.

4. Forwarding of data
We do not forward your personal data to third parties. Excluded are service providers we need to fulfil your order. For example, this includes parcel services, customs service providers, freight forwarders, payment service providers and banks. In this case, we only forward data that is required to fulfil your order. We strictly adhere to the statutory data protection regulations in all cases. The extent of the data transmission is always limited to the required minimum.

5. Payment processing
We are using the eBay Service for payment processing. This means that eBay collects your payment on our behalf and then transfers the amount to our account. eBay will process various data depending on the payment method you selected. All information related to this topic is provided in the eBay data protection declaration at https://www.ebay.de/help/policies/member-behavior-policies/datenschutzerklrung?id=4260.
All PayPal transactions are subject to the PayPal data protection declaration. You can find it here https://www.paypal.com/de/webapps/mpp/ua/privacy-full

6. Security of your data>
We have taken suitable technical and organisational measures to protect your personal data properly in our company. The eBay platform we utilise has also taken the corresponding measures for data security. For all information on data security by eBay itself, go to the data protection information at https://www.ebay.de/help/policies/member-behavior-policies/datenschutzerklrung?id=4260
This data protection declaration was established in June 2021. You can find the applicable current data protection declaration on eBay following our General Terms and Conditions (AGB).